The digital partner for businesses on the tools.Existing customer? Client area
ServiceM8 Training & Support

Practical ServiceM8 training and ongoing support

Practical support should answer the question in front of you and leave you better able to handle the next one.

Go Green Domains brand model presenting an illustrated enquiry, quote, job and invoice workflow
Illustrative business systems.
PRACTICAL BY DESIGN

Built around the way you work.

01

Learn with your own workflow

Use representative jobs and documents rather than abstract demonstrations. We explain how the agreed setup relates to your day-to-day work.

02

Support for changes and questions

New staff, new services and different document needs can expose gaps. Bring the actual task and we can work out the next step.

03

Know what is covered

We agree the scope and support arrangement before work begins. Software faults or subscription issues may need escalation to ServiceM8.

FROM PLAN TO PRACTICE

A clear way forward.

  1. 01

    Tell us what the team needs to do.

  2. 02

    Choose focused sessions or scoped support.

  3. 03

    Work through examples and common exceptions.

  4. 04

    Leave concise notes for future reference.

BEFORE WE GET STARTED

Good questions.
Clear answers.

Can you train new staff?

We can discuss practical onboarding around the permissions and tasks relevant to their role.

Is support included in my software subscription?

Go Green Domains support is a separate service unless your agreement says otherwise. Your ServiceM8 subscription has its own support arrangements.

ONE CONNECTED PLAN

Get help with the part you use every day.

Let us know who needs support and which task is causing trouble. Training can focus on the real jobs and documents your team needs to handle.

Call (07) 4243 6443Let’s talk