Understand what is already working
We look at records, templates, staff practices and the reasons behind existing workarounds. A cleanup should not remove information your team still needs.
An account that grew with your business may need a deliberate tidy-up. We review before changing anything.

We look at records, templates, staff practices and the reasons behind existing workarounds. A cleanup should not remove information your team still needs.
Agree changes to naming, documents and workflow first. Merging, deletion or bulk updates need a defined scope and your approval.
Test the revised process against a realistic job and explain the changes. The goal is a maintainable account, not a new set of undocumented rules.
Review the account with someone who uses it daily.
List issues by impact and agree priorities.
Test proposed changes on limited examples.
Apply approved changes and document the result.
Not as a default cleanup step. Any deletion or irreversible change must be separately agreed.
Yes. A broken document layout or awkward handover can be scoped without rebuilding the entire account.
Tell us what has become difficult to find or maintain. We start with a review, then agree the records, templates or settings to change before making updates.